ChatGPT and generative AI apps are expected to be prohibited in 75% of organisations worldwide.

75% of organisations worldwide are currently using or are thinking about banning ChatGPT and other generative AI applications in the workplace, according to new research from BlackBerry Limited.

Bans are intended to be long-term or permanent, according to 61% of those who have implemented or are considering them, with risks to corporate reputation, data security, and privacy serving as the primary motivators. 83% of respondents expressed concern that unsecure apps pose a cybersecurity risk to their company's IT infrastructure.

Despite their propensity for outright prohibitions, the majority also acknowledges the potential for generative AI applications in the workplace to boost creativity (51%), efficiency (55%) and innovation (52%). The majority of respondents (81%) remained in favour of using generative AI tools for cybersecurity defence, indicating that IT decision makers don't want to be caught off guard and give cybercriminals the upper hand.

Shishir Singh, BlackBerry's Chief Technology Officer for Cybersecurity, urges businesses to adopt a cautious yet flexible approach to generative AI applications in the workplace. He claims that doing so could prevent a wealth of potential business benefits. Innovating with enterprise-grade Generative AI, BlackBerry, the leader in AI cybersecurity, keeps a steady focus on value over hype and is being cautious with unprotected consumer Generative AI tools. Organisational policies may become more flexible as platforms develop and laws come into force. Having the appropriate tools for managing, monitoring, and visibility of workplace applications will be crucial.

According to the study, 74% of IT decision-makers believe that such bans signify "excessive control" over corporate and BYO devices, even though 80% of them believe that organisations have the right to restrict the applications that employees use for work.

Unified endpoint management (UEM), which ensures enterprise security and user privacy by containerizing corporate data, gives CIOs and CISOs the necessary controls over which applications can connect to the corporate environment. An enterprise-grade UEM solution, like BlackBerry UEM, is crucial to organisations at a time when consumer-grade Generative AI and other unregulated applications are insecure.

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